Frequently Asked Questions
Products Related
The freshest you can find! We harvest and deliver on the same day. Our farm is located in Singapore, and will reach you within a couple hours!
As a licensed fish and shrimp farmer in Singapore, we adhere to stringent rules by the Singapore Food Agency - including not using any chemicals and antibiotics in our farming process. We pride ourselves in producing clean and natural seafood free of any additives.
We recommend consuming it on the harvest day to taste the sweetness of our freshly harvested fish and shrimp. Otherwise, we recommend freezing it as soon as possible to maintain optimum freshness.
Delivery Related
Our standard delivery option will have the products reach you within 3 days of ordering. Next day delivery is also available when you choose Express delivery.
Our minimum order amount for delivery is $30.
Standard Delivery: $10 (3 days later)
Express Delivery: $20 (next day delivery)
Purchase up to $100 for Free delivery.
In the event that something has been missed, please let us know immediately. Missing, wrong or damaged items must be declared within 24 hours of receiving your order. Please note that re-delivery is subject to stock availability and delivery schedule. Product claims have to be accompanied by photos of the affected item/s. If an item is found to be missing from your order, or you have received the wrong product, we will issue a refund.
