Delivery Information
There is a minimum order amount of $30 for home delivery. Orders of $100 and above qualify for free delivery, while orders below that amount will incur a $10 Standard delivery fee or a $20 Express delivery fee.
Standard Delivery: $10 (2 days later)
Express Delivery: $20 (next day delivery)
Delivery Modifications
- Please ensure someone is available to receive your delivery. Please notify us before your chosen time-slot if you are unable to receive delivery and we will do our best to accommodate you.
- If you wish to make any changes to your delivery, please notify us by 1pm the day before your delivery is due.
- Should any issues arise with delivery, our driver will attempt to contact you via the telephone number you have provided us with.
Missed/Wrong/Damaged items
If you have any issue with your delivery, please let us know within 24 hours of delivery.
Office Hours:
Monday to Friday: 9AM – 9PM
Weekends and Public Holidays: 9AM – 6PM
Contact: sales@natureshug.sg
If you have an urgent enquiry regarding your delivery outside of office hours, please call +65 8687 6556.
